Some users are unable to access scenarios

Incident Report for Ardoq

Resolved

This incident has been resolved.
Posted May 07, 2025 - 10:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 07, 2025 - 10:09 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 07, 2025 - 09:56 UTC

Update

We are continuing to investigate this issue.
Posted May 07, 2025 - 09:40 UTC

Investigating

Some users are currently experiencing difficulties when trying to open scenarios. Our team is investigating and working on a resolution. We will provide updates as they become available.
Posted May 07, 2025 - 09:40 UTC
This incident affected: Application EU and Application US.