Partially Degraded Service

About This Site

This is Ardoq's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Ardoq, do not hesitate to get in touch with us at support@ardoq.com and we will get back to you as soon as we can.

For historical data see http://stats.pingdom.com/yhrbe0x9ewk6.

Application EU Operational
90 days ago
100.0 % uptime
Today
Application US Operational
90 days ago
100.0 % uptime
Today
Application AU Operational
90 days ago
100.0 % uptime
Today
Application CA Operational
90 days ago
100.0 % uptime
Today
Application UAE Operational
90 days ago
98.28 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Dependencies Degraded Performance
AWS EU Operational
AWS US Operational
AWS AU Operational
AWS CA Degraded Performance
AWS UAE Degraded Performance
Intercom Chats and Posts Operational
Intercom Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Elasticache Maintenance May 18, 2026 10:00-11:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 08, 2026 - 08:10 UTC

Planned Elasticache Maintenance May 18, 2026 11:00-12:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 08, 2026 - 08:11 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 18, 2026 - 11:00 UTC

Planned Elasticache Maintenance May 18, 2026 17:15-18:45 UTC

We will be undergoing scheduled maintenance during this time.
Posted on May 08, 2026 - 08:13 UTC
May 14, 2026

No incidents reported today.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Resolved - Summary: From May 8, 15:00 UTC to May 11, 13:00 UTC, the AI advanced query builder within the reporting module was non-functional.

Status: Our engineering team identified the root cause and deployed a fix. All reporting services are now fully operational. We apologize for the interruption to your workflow.

May 8, 15:00 UTC
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
Resolved - This incident has been resolved.
May 4, 12:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 11:58 UTC
Identified - The issue has been identified and a fix is being implemented.
May 4, 11:34 UTC
Investigating - We are currently addressing an issue that is preventing the creation of new Workspaces and Scenarios. We are working to restore this functionality as a priority.
May 4, 11:33 UTC
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.