All Systems Operational

About This Site

This is Ardoq's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Ardoq, do not hesitate to get in touch with us at support@ardoq.com and we will get back to you as soon as we can.

For historical data see http://stats.pingdom.com/yhrbe0x9ewk6.

Application EU ? Operational
90 days ago
99.99 % uptime
Today
Application US ? Operational
90 days ago
100.0 % uptime
Today
Application AU Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Knowledge Base ? Operational
90 days ago
99.99 % uptime
Today
Dependencies Operational
AWS EU Operational
AWS US Operational
AWS AU Operational
Intercom Chats and Posts Operational
Intercom Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 16, 2025

No incidents reported today.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Resolved - This incident has been resolved.
Nov 13, 09:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 09:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 13, 09:16 UTC
Update - We are continuing to investigate this issue.
Nov 13, 09:14 UTC
Investigating - We are investigating a critical issue that is preventing access to all shared presentation links. When these links are opened, they incorrectly show a "Presentation not found" message. We are working to resolve this as quickly as possible.
Nov 13, 09:14 UTC
Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Resolved - We identified and resolved an intermittent issue where newly created presentation slides were consistently showing "No Data" or appearing blank when played. This primarily affected presentations created from scratch. While existing presentations were less impacted, some users may have intermittently seen this issue when adding new slides to them as well.
Nov 6, 01:00 UTC
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.