All Systems Operational

About This Site

This is Ardoq's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Ardoq, do not hesitate to get in touch with us at support@ardoq.com and we will get back to you as soon as we can.

For historical data see http://stats.pingdom.com/yhrbe0x9ewk6.

Application EU ? Operational
90 days ago
100.0 % uptime
Today
Application US ? Operational
90 days ago
99.99 % uptime
Today
Application UAE ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Knowledge Base ? Operational
90 days ago
99.99 % uptime
Today
Dependencies Operational
AWS EU Operational
AWS US Operational
Intercom Chats and Posts Operational
Intercom Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 23, 2022

No incidents reported today.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022
Resolved - This incident has been resolved.
May 20, 16:28 UTC
Update - We are continuing to monitor for any further issues.
May 20, 10:27 UTC
Monitoring - We are still monitoring the issues with Advanced Search.
May 20, 10:26 UTC
Resolved - This incident has been resolved.
May 20, 09:35 UTC
Update - Issues with adding custom fields to Surveys have been resolved. We are still looking into issues with Advanced Search and Excel exports.
May 20, 08:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 07:53 UTC
Update - We are continuing to investigate this issue.
May 20, 07:47 UTC
Update - We are continuing to investigate this issue.
May 20, 07:29 UTC
Update - We are continuing to investigate this issue.
May 19, 17:33 UTC
Update - We are continuing to investigate this issue.
May 19, 17:29 UTC
Investigating - We are currently experiencing issues with Surveys. Custom fields are not available for selection in Field questions in surveys. We are also experiencing a degraded performance in Advanced Search and Excel exports.
May 19, 17:29 UTC
May 19, 2022
May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022
Resolved - This incident has been resolved.
May 10, 12:38 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 7, 13:10 UTC
Investigating - Some users are seeing an "Undefined" sidebar on the right-hand side of the browser while working in Ardoq. No Ardoq functionality is affected by this. We are currently investigating the issue.
Apr 6, 11:26 UTC
May 9, 2022

No incidents reported.