The issue has been identified and a fix is being implemented.
Posted Jan 14, 2026 - 15:30 UTC
Investigating
We are currently investigating an issue where the "Chat with us" button in the application menu is unresponsive. We are working to restore the Intercom connection as quickly as possible. Please contact our support team via email if you require immediate assistance.
Posted Jan 14, 2026 - 15:16 UTC
This incident affected: Application EU, Application US, Application AU, and Application CA.