Shared Presentation Links are Currently Inaccessible

Incident Report for Ardoq

Resolved

This incident has been resolved.
Posted Nov 13, 2025 - 09:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 13, 2025 - 09:44 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 13, 2025 - 09:16 UTC

Update

We are continuing to investigate this issue.
Posted Nov 13, 2025 - 09:14 UTC

Investigating

We are investigating a critical issue that is preventing access to all shared presentation links. When these links are opened, they incorrectly show a "Presentation not found" message. We are working to resolve this as quickly as possible.
Posted Nov 13, 2025 - 09:14 UTC
This incident affected: Application EU, Application US, and Application AU.